Terms and Conditions

Our Service Policy Welcome to CleanWebs. These terms outline how we work together to build your digital presence. By partnering with us, you agree to the conditions listed below regarding our professional web design services. We aim for transparency and clarity in every project we undertake.

Working with CleanWebs — The Rules

• 1) Services: We provide custom web design and development. The specific scope of your project will be defined in your signed agreement.

• 2) Pricing: All proposals are in USD. Payments follow the schedule outlined in your signed agreement.

• 3) Client Roles: You are responsible for providing the necessary text, images, and access to accounts. Project success depends on your timely feedback and approvals.

• 4) Timelines: While we strive to meet every deadline, schedules are estimates. Most projects include two rounds of revisions unless otherwise stated.

• 5) Intellectual Property: Once final payment is made, you own the website visual design. CleanWebs retains the right to display the work in our professional portfolio.

Website Maintenance & Upkeep

• 6) Monthly Care: Support services require a recurring monthly subscription billed via auto-pay. No refunds or prorated credits are provided for partial months. This plan completely covers your website platform hosting, core software licensing, routine maintenance, and basic content adjustments. Major structural modifications, entirely new page layouts, or advanced custom features outside your standard plan will require a separate flat-rate project proposal.

• 7) Scope of Support: Monthly care applies strictly to the current billing cycle. Requesting support tasks or site updates does not accumulate or roll over if unused; each month stands alone to keep your site optimized and up to date.

• 8) Late Payments & Cancellation: Clients may terminate maintenance with a 30-day written notice. If payment fails and is not rectified within 14 days, CleanWebs reserves the right to suspend services and take the website offline until the account is settled in full.

Legal Protections and Cancellation

• 9) Confidentiality: We keep your business secrets safe and expect the same regarding our proprietary design processes and agency materials.

• 10) Liability: We provide our services "as is" and are not liable for any lost profits, third-party platform downtime, or damages resulting from your website's use.

• 11) Cancellations: If you cancel an active project, we reserve the right to bill for all design milestones completed up to that date. Initial onboarding deposits are non-refundable.

• 12) Law: Any disputes will be handled under the laws of California, USA. This agreement ensures a professional, transparent, and fair partnership for both parties.

Last updated: May 29, 2026